Privacy Policy – Viva Egypt Travel

1. Introduction

Welcome to Viva Egypt Travel (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.vivaegypttravels.com, make a booking, or communicate with us through any channel (email, phone, social media, or WhatsApp).

By using our website or services, you agree to the terms of this Privacy Policy.


2. Information We Collect

We collect both personal and non-personal data to provide and improve our services.

Personal information may include:

  • Full name, email address, phone number, nationality, and passport details.

  • Payment details (handled securely by trusted third-party processors).

  • Booking details such as travel dates, destinations, preferences, and special requests.

  • Communication data (emails, chats, WhatsApp messages, or call records).

Non-personal information may include:

  • Browser type, IP address, device data, and usage analytics.

  • Cookies and tracking pixels used to improve your browsing experience.


3. How We Use Your Information

We use your data to:

  • Process bookings, payments, and confirmations.

  • Provide customer support and respond to your inquiries.

  • Personalize travel offers and recommendations.

  • Send promotional emails, newsletters, or updates (you may unsubscribe anytime).

  • Improve our website, services, and customer experience.

  • Fulfill legal, financial, or regulatory obligations.


4. How We Protect Your Data

We implement strong administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or disclosure of your data.
This includes:

  • Secure SSL encryption for all website transactions.

  • Limited access to personal data by authorized staff only.

  • Regular security updates and compliance checks.

However, no method of transmission over the Internet is 100% secure. By using our site, you acknowledge this risk.


5. Sharing of Information

We never sell or rent your data.
We may share information with:

  • Trusted partners (airlines, hotels, transport providers, and tour operators) solely to complete your booking.

  • Payment gateways for secure transactions.

  • Regulatory authorities if required by law.

All partners are required to comply with our privacy standards.


6. Cookies Policy

Our website uses cookies to enhance your browsing experience and collect analytical data.
You can manage or disable cookies in your browser settings, but some features of the site may not function properly without them.


7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request details about data we hold on you.

To exercise these rights, contact us at info@vivaegypttravels.com.


8. Data Retention

We retain your information only as long as necessary to fulfill the purposes stated above or as required by law.


9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before sharing any personal data.


10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Last Updated” date.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 info@vivaegypttravels.com
🌐 www.vivaegypttravels.com